Contact & Support

Get in Touch with Bayverak Support

Whether you have a question about the platform, want to submit an access request or need guidance on the onboarding process, the Bayverak support team is ready to assist.

Person working on a laptop in a professional office environment

Send a Message

Submit a request or ask a question

Use the form to get in touch with the Bayverak support team. Whether you are submitting a platform access request or have a general question, please provide as much detail as possible so the team can respond efficiently.

The team may follow up by email to request additional clarification before completing your access request. Please ensure the email address you provide is accurate and monitored.

Do not include billing, card or account details in your message.

Professional team member at a desk ready to provide support
The Bayverak support team is available to assist with access requests and platform questions.

Direct Contact

Reach the Bayverak team directly

Prefer to get in touch outside of the form? The following contact details are available for direct enquiries.

Email

[email protected]
For access requests, platform questions and onboarding assistance.

Phone

+61 3 9000 5500
Available during Australian business hours, Monday to Friday.

Office Address

Bayverak Pty Ltd
Level 12, 55 Collins Street
Melbourne VIC 3000, Australia

What to expect when you contact Bayverak

The support team aims to respond to all enquiries within two business days. For access requests, please allow additional time for the review process. Here is what happens after you get in touch:

  • Your message is received and logged by the Bayverak support team.
  • For access requests, the team reviews your submission and may follow up for clarification via email.
  • You receive a response confirming next steps, additional information or onboarding instructions as applicable.
  • For general support questions, the team provides a clear, detailed answer or directs you to the relevant platform documentation.