Privacy Policy

This Privacy Policy describes how Bayverak Pty Ltd ("Bayverak", "we", "us" or "our") collects, uses, stores and protects personal information submitted through the bayverak.com platform. By using the Bayverak platform or submitting an access request, you agree to the practices described in this policy.

1. Who we are

Bayverak is operated by Bayverak Pty Ltd, a company registered in Australia. Our registered address is Level 12, 55 Collins Street, Melbourne VIC 3000, Australia. You can contact us at [email protected] or by phone at +61 3 9000 5500.

2. Information we collect

We collect information you provide directly when you:

  • Submit a platform access request through the Contact page
  • Send a message or enquiry to the support team
  • Complete the onboarding sequence after your request is confirmed
  • Interact with the Bayverak platform interface and dashboard

This information may include your name, email address, request type, message content and usage data generated through your interaction with the platform.

3. How we use your information

We use the information we collect to:

  • Process and respond to access requests and support enquiries
  • Guide you through the onboarding process
  • Operate and improve the Bayverak platform and its automated tools
  • Communicate with you about your account or platform updates
  • Maintain the security and integrity of the platform environment

4. Data storage and security

Personal information submitted to Bayverak is stored on secure systems. We apply appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law.

5. Sharing of information

Bayverak does not sell or rent personal information to third parties. We may share information with trusted service providers who assist in operating the platform, subject to confidentiality obligations. We may also disclose information if required by law or to protect the rights and safety of Bayverak, its users or the public.

6. Your rights

You have the right to request access to, correction of or deletion of personal information we hold about you. To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe in accordance with applicable Australian privacy law.

7. Cookies and platform usage data

The Bayverak platform may use cookies and similar technologies to support platform functionality and improve your experience. These do not collect sensitive personal information. You can manage cookie preferences through your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, the revised version will be published on this page. Continued use of the platform after an update constitutes acceptance of the revised policy.

9. Contact

For questions or concerns about this Privacy Policy or our data practices, contact Bayverak Pty Ltd at:
Email: [email protected]
Phone: +61 3 9000 5500
Address: Level 12, 55 Collins Street, Melbourne VIC 3000, Australia